PRIVACY POLICY

Effective Date: September 15, 2011

GO*VETS  Foundation (“GO*VETS ,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, protect, and manage personal information when you visit our website, make a donation, register for an event, purchase a sponsorship, sign up for updates, submit a form, volunteer, communicate with us, or otherwise interact with GO*VETS online or offline.

This Privacy Policy applies to information collected through www.govetsusa.org, related GO*VETS  landing pages, online forms, donation pages, event registration pages, sponsorship pages, email communications, and other GO*VETS -operated digital services.

By using our website or providing information to GO*VETS, you agree to the practices described in this Privacy Policy.

Information We Collect

GO*VETS may collect personal information directly from you, automatically through website technology, or from third-party service providers.

Information we collect may include:

a. Contact information, such as name, mailing address, email address, phone number, organization name, job title, and company affiliation;

b. Donation and payment information, such as donation amount, sponsorship level, event registration details, billing information, transaction history, and payment confirmation details;

c. Event information, such as player names, team names, guest names, meal preferences, sponsorship participation, auction participation, volunteer role, attendance, and event preferences;

d. Volunteer information, such as areas of interest, availability, background information, emergency contact information, and other information needed to coordinate volunteer participation;

e. Communication information, such as messages submitted through contact forms, email inquiries, survey responses, testimonials, comments, and feedback;

f. Marketing and engagement information, such as newsletter preferences, email engagement, campaign interests, sponsor interests, donor interests, and communication preferences;

g. Website usage information, such as IP address, browser type, device type, operating system, pages visited, referring website, time spent on pages, links clicked, and general location information;

h. Images, stories, or testimonials you choose to provide, including photographs, videos, quotes, veteran stories, donor stories, sponsor stories, or event-related content; and

i. Any other information you voluntarily provide to GO*VETS.

Sensitive Information

GO*VETS may receive information related to veterans, health access interests, military service, charitable needs, event participation, or personal stories. We ask that you do not submit sensitive personal information unless it is necessary for the specific program, event, donation, volunteer activity, or communication.

GO*VETS does not provide medical care directly through this website. Information on this website is not intended to create a patient-provider relationship and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

If GO*VETS connects individuals with third-party healthcare, telehealth, wellness, employment, entrepreneurship, or support resources, those third parties may have their own privacy policies, legal obligations, consent forms, and data practices.

How We Use Information

GO*VETS may use personal information to:

a. Process donations, sponsorships, event registrations, auction payments, merchandise purchases, and other transactions;

b. Provide donation receipts, tax acknowledgments, sponsorship confirmations, event confirmations, and payment records;

c. Communicate with donors, sponsors, volunteers, event participants, veterans, supporters, partners, and website visitors;

d. Manage fundraising campaigns, sponsorship programs, charitable programs, golf tournaments, community events, veteran initiatives, volunteer opportunities, auctions, contests, raffles, and other activities;

e. Provide sponsor recognition, donor recognition, event communications, program updates, newsletters, marketing messages, and mission-related communications;

f. Respond to inquiries, requests, comments, applications, and support needs;

g. Improve our website, programs, communications, fundraising efforts, events, and supporter experience;

h. Maintain records, accounting documentation, tax documentation, compliance documentation, and organizational records;

i. Protect the security, integrity, and lawful operation of our website, systems, events, programs, and organization;

j. Prevent fraud, unauthorized transactions, abuse, cyberattacks, or misuse of GO*VETS resources;

k. Comply with applicable laws, regulations, court orders, tax requirements, nonprofit reporting requirements, and legal obligations; and

l. Carry out any other purpose described at the time information is collected.

Donations and Payment Processing

GO*VETS may use third-party payment processors to process donations, sponsorship payments, event registrations, auction purchases, merchandise payments, or other transactions.

Payment processors may collect and process payment card information, bank information, billing information, fraud prevention information, and transaction details according to their own terms and privacy policies.

GO*VETS does not intentionally store full credit card numbers or full payment account information on its website unless expressly stated. We may receive limited transaction information, such as donor name, payment amount, transaction date, payment status, billing contact details, and receipt information.

How We Share Information

GO*VETS does not sell donor personal information.

GO*VETS may share personal information with:

a. Service providers who help operate our website, process payments, manage donations, send emails, host data, provide analytics, manage events, support fundraising, provide customer service, or perform other operational services;

b. Event partners, venues, vendors, sponsors, insurers, prize providers, or service providers when necessary to manage event participation, sponsor benefits, contests, prizes, registration, security, logistics, or legal compliance;

c. Professional advisors, such as attorneys, accountants, auditors, consultants, insurance providers, and compliance advisors;

d. Government agencies, regulators, courts, law enforcement, or other parties when required by law, legal process, tax reporting requirements, or to protect rights, safety, property, or security;

e. Successor organizations or related entities in connection with a merger, reorganization, transfer of assets, or similar organizational transaction, if applicable and permitted by law; and

f. Other parties with your consent or at your direction.

GO*VETS may share aggregated or de-identified information that does not reasonably identify an individual.

Donor Privacy

GO*VETS values the privacy of its donors and supporters. We do not sell, rent, or trade donor names, mailing addresses, email addresses, phone numbers, or donation history to outside organizations for their own marketing or fundraising purposes.

GO*VETS  may recognize donors, sponsors, partners, or supporters publicly unless anonymity is requested or unless GO*VETS  determines public recognition is not appropriate. If you wish to make a donation anonymously or limit public recognition, please contact us.

GO*VETS may disclose donor information when required by law, tax rules, legal process, audit requirements, or regulatory obligations.

Email, Text, and Marketing Communications

If you provide your email address or phone number, GO*VETS may send you updates about our mission, events, campaigns, volunteer opportunities, sponsorship opportunities, fundraising initiatives, donation opportunities, and related news.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us. Even if you unsubscribe from marketing communications, GO*VETS may still send transactional or administrative messages, such as donation receipts, event confirmations, sponsorship communications, volunteer coordination messages, policy updates, or legal notices.

GO*VETS will not send recurring text messages unless you have consented where required by law. Message and data rates may apply.

Cookies and Website Analytics

GO*VETS may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, understand visitor behavior, improve user experience, measure campaign performance, remember preferences, and support marketing or fundraising efforts.

These technologies may collect information such as IP address, browser type, device type, pages visited, links clicked, referring website, general location, and time spent on the website.

You may be able to disable cookies through your browser settings. However, disabling cookies may affect the functionality of the website.

Third-Party Websites and Links

The GO*VETS website may link to third-party websites, including donation platforms, payment processors, event registration platforms, sponsor websites, social media platforms, partner websites, video platforms, or other resources.

GO*VETS is not responsible for the privacy practices, security practices, content, terms, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or platforms you visit.

Data Security

GO*VETS uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, loss, alteration, or destruction.

However, no website, system, database, transmission, or storage method is completely secure. GO*VETS cannot guarantee the absolute security of personal information.

If GO*VETS becomes aware of a data security incident involving personal information, we will take appropriate steps consistent with applicable law.

Data Retention

GO*VETS retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including donation records, tax records, accounting records, event records, sponsorship records, legal compliance records, audit records, communication records, and organizational records.

We may also retain information as needed to resolve disputes, enforce agreements, comply with legal obligations, prevent fraud, and protect GO*VETS’ rights and interests.

Your Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or limitation of certain personal information.

You may also:

a. Unsubscribe from marketing emails;
b. Request that your donation be listed anonymously;
c. Update your contact information;
d. Request correction of inaccurate information;
e. Ask questions about how your information is used; or
f. Request removal from certain mailing lists.

To make a request, please contact GO*VETS using the contact information below.

Children’s Privacy

The GO*VETS  website is intended for general audiences and is not directed to children under the age of 13. GO*VETS  does not knowingly collect personal information from children under 13 without appropriate parental or guardian consent.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

California and Other State Privacy Rights

Some states provide residents with additional privacy rights regarding access, correction, deletion, portability, opt-out rights, or limits on certain uses of personal information.

GO*VETS will respond to applicable privacy requests as required by law. If you believe you have rights under a state privacy law, please contact us using the contact information below.

International Visitors

GO*VETS is based in the United States. If you access the website from outside the United States, you understand that your information may be collected, processed, stored, and used in the United States, where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

GO*VETS may update this Privacy Policy from time to time. Changes will be effective when posted on this website unless a later effective date is stated.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or how GO*VETS handles personal information, please contact:

GO*VETS Foundation - info@govetsusa.org